Legal Notice

We are convinced that the protection of our clients' privacy is essential, and when we process your personal data, we do so in accordance with the provisions of the General Data Protection Regulation of 27 April 2016 and the Belgian Law of 8 December 1992 concerning the protection of privacy with regard to the processing of personal data.

This page describes the policy applied on Fabienne Delvigne's website regarding the protection of privacy data and the processing of information collected during and after your visit to this website.

We invite you to carefully read this privacy statement and familiarise yourself with its contents. Future adjustments are not ruled out. We therefore ask you to read this privacy statement regularly, so that you remain informed of any changes that may be made to it.

By using our website, services, and products, you agree that certain of your personal data will be automatically collected and processed for the purpose described below.

 

When you register on this website and/or place an order, a number of personal data will be requested. This personal data is necessary for the proper functioning of the online shop, such as processing your order, corresponding with you, and improving our services. The data is used to deliver the goods and services you may order.

This personal data is processed in order to meet your expectations and allows us to answer your questions, and to continually make improvements to the website and the services or products offered to you and to adapt them to your needs. In this regard, we reserve the right to use your data for market research and satisfaction surveys or for the development of services or products, potentially by using subcontractors.

Thanks to this data, we can also provide you with [via electronically sent brochures | by post] and other commercial information regarding new services or products, promotions, benefits, etc.

If you do not wish to receive advertising from us, you can unsubscribe from our mailing list at any time.

Furthermore, our web server automatically recognises [your IP address | your domain name] each time you visit our website.

The data provided will be included in Fabienne Delvigne’s records. It will only be processed to the extent that such processing is necessary for the performance of the agreement you have entered into with Fabienne Delvigne.

We may collect the information you have provided to us and combine it with information we have obtained from other sources. This enables us to improve the accuracy and completeness of the information and to better tailor our communications with you.

Furthermore, we may also collect information regarding your use of our websites. To do this, we use various techniques, including cookies.

Data is processed in accordance with the following legal bases:

– your permission to visit our website.
– a contractual relationship when purchasing our services or products.

If you object to the processing of your data, you will no longer comply with our agreement and therefore may no longer use our services.

We share your personal data with your consent or, where necessary, to complete a transaction or deliver a product you have ordered.

When you provide your payment details to make a purchase, we share these details with banks and other entities that process payment transactions or provide other financial services, as well as to prevent fraud and reduce credit risk.

Your personal data will not be sold, passed on to third parties or made public. Nor will your data be transferred to companies located outside the European Union.

Fabienne Delvigne reserves the right to use or disclose your data when it is deemed necessary to protect the integrity of the website, when legally required, when its processing is of vital importance to you, when the processing is for the performance of a task carried out in the public interest, or when the processing of the data is necessary for the defence of a legitimate interest.

Finally, and to the extent that you have previously and expressly given us your consent, we may communicate your personal data to suppliers with whom we are contractually linked and who offer services or products that may be of interest to you.

You may withdraw your consent at any time.

In accordance with the General Data Protection Regulation, you have a right of access, a right to rectification and a right to erasure of your personal data. You also have the right to object to their processing within the limits of the law. You have the right to port your data to a third party.

You can exercise your rights:
– or by sending a letter to Rue André Fauchille 8,
1150 Woluwe-Saint-Pierre or by email to contact@fabiennedelvigne.com
– or, where applicable, by checking your account on our website.


You also have the option to refuse the sending of newsletters and other commercial information by clicking on the «Unsubscribe» link mentioned on each mailing.

When you exercise your right to object to the transfer of your data for direct marketing purposes, this right applies only to the email address you have specified. Therefore, if you receive marketing emails at multiple email addresses, you will need to unsubscribe several times. If you wish to unsubscribe by post, you must clearly state all the email addresses you wish to deactivate.

Fabienne Delvigne will not retain your personal data for any longer than is necessary for the purpose for which it is intended or as required by law. As a general rule, we retain personal data for a maximum of five years after it was last used.

We are committed to protecting the confidentiality of your personal data and have implemented security measures to prevent any loss, misuse or alteration of such personal data.

Your data will be processed by Fabienne Delvigne. You can contact us by sending an email to the following address: contact@fabiennedelvigne.com.

Cookies are small files that are temporarily stored on your hard drive via this website. These small files make browsing easier and greatly enhance the user-friendliness of the site. Browsing our site may result in cookies being stored on your computer. These cookies simplify your visit and improve the user experience.

If you would like your browser to notify you when a cookie is sent, you can adjust your browser settings. You can refuse to allow these cookies to be stored on your computer, but doing so may prevent you from accessing certain services on these websites in the future.

If you do not wish to receive cookies, you can select «I do not accept cookies» in your browser settings. You will no longer receive cookies. However, this may result in a loss of functionality and a reduction in the usability of the website.

The links included on the website are provided for information purposes only. Despite careful monitoring, no liability is accepted either for the content of external links or for compliance with a privacy policy identical to the one set out above. When you click on external links, you should read the privacy policy of the website in question.

For any further information or any complaints regarding the processing of your personal data, please contact

– or our company at the following email address: contact@fabiennedelvigne.com
– either the competent data protection authority: Privacy Commission, Rue de la Presse 35, 1000 Brussels – Website: http://www.privacycommission.be.

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